Shipping

Effective Date: May 9, 2025
Business Name: Aljannah
Website: www.aljannah.com

At Aljannah, we are committed to delivering your orders in a timely and efficient manner. Below you’ll find the details regarding our shipping practices, including delivery times and applicable charges.

Shipping Methods and Delivery Times
We offer a variety of shipping options to cater to your needs. Estimated delivery times are as follows:

• United States: 3–6 business days
• International Orders: 12–26 business days
  Note: Delivery times may vary depending on the destination, customs clearance, and courier services.

We process orders Monday through Friday. Orders placed on weekends or holidays will be processed the next business day.

Shipping Costs
Shipping costs are calculated at checkout based on the weight, size, and destination of your order. We offer free standard shipping on orders over [Insert Amount] within the United States and for some international locations.

Order Processing
Once your order is placed, we begin processing it within 1–2 business days. You will receive an email with tracking information once your order has been shipped. Please note that certain items may require additional processing time.

Customs, Duties, and Taxes
International customers are responsible for any customs duties, taxes, and fees associated with shipping to their destination. These charges are determined by the customs authorities of the destination country and must be paid by the customer.

Shipping Restrictions

• We currently do not ship to P.O. Boxes.
• Shipping times may vary depending on your location and local customs regulations.
• Some products may be restricted in certain regions and may not be available for shipment.

Damaged or Lost Packages
We make every effort to ensure that your order is delivered safely. If your package is lost or damaged during transit, please contact us at info@aljannah.com. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us
For any questions about shipping or order status, please reach out to our customer service team:
Email: info@aljannah.com