Terms & Conditions

Effective Date: May 9, 2025
Website: www.aljannah.com
Business Name: Aljannah

Welcome to Aljannah. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from www.aljannah.com, you agree to these Terms in full. If you do not agree, please do not use our site.

1. Use of Our Website

You must be at least 18 years old or visiting under the supervision of a parent or guardian. You agree not to use this website for any illegal or unauthorized purpose.

2. Product Information

We strive to provide accurate descriptions of all natural products and oils. However, we do not guarantee that product descriptions, pricing, or other content is error-free. We reserve the right to correct any errors without prior notice.

3. Orders & Payments

• All orders are subject to acceptance and availability.
• Prices are displayed in [insert currency, e.g., AED or PKR] and may include or exclude shipping fees.
• We reserve the right to cancel any order for reasons including pricing errors, product availability, or suspicious activity.
• Payments are processed securely through trusted third-party gateways. We do not store payment information.

4. Shipping & Delivery

We aim to dispatch orders promptly. Estimated delivery times may vary based on your location and product availability. Delays caused by external factors (weather, customs, etc.) are not our responsibility.

5. Returns & Refunds

Please refer to our Return & Refund Policy for complete details. In general:

• Products must be returned in original condition within [insert number] days.
• Certain items (e.g., opened oils) may not be eligible for return due to hygiene reasons.
• Refunds, where applicable, are processed within [insert time frame] days of product receipt.

6. Intellectual Property

All content on www.aljannah.com—including logos, text, graphics, and images—is the intellectual property of Aljannah or its licensors. You may not reproduce, copy, or exploit our content without written permission.

7. User Accounts

If you create an account on our site:

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate and up-to-date information.
• We reserve the right to suspend or terminate accounts that violate our policies.

8. Limitation of Liability

To the maximum extent permitted by law, Aljannah shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

9. Third-Party Links

Our site may include links to external websites for convenience. We are not responsible for the content, policies, or practices of those websites.

10. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page with the revised effective date. Continued use of the site constitutes acceptance of any changes.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates (UAE). Any disputes shall be resolved through the courts of the UAE.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: info@aljannah.com